Privacy Policy

Effective October 21, 2026

Castello Brothers LLC (“Castello Brothers Utilities,” “we,” “us”) respects your privacy. This policy explains what information we collect through www.castellobrothersutilities.com, how we use it, and the choices you have.

Information We Collect

Information you give us. When you submit the quote request form on our Contact page, we collect:

  • Name and company
  • Email address and phone number
  • Project location, scope of work and bid date
  • Any details you include in your message

If you call, text or email us, we receive the contact details and message content you choose to share.

Information collected automatically. Like most websites, our site and the services it uses may receive your IP address, browser and device type, pages viewed and referring page. We use this to keep the site working, prevent spam and understand how the site is used.

How We Use Information

We use the information we collect to:

  • Respond to quote requests and project inquiries
  • Prepare estimates and coordinate bids, scheduling and follow-up
  • Protect the site and our forms from spam and abuse
  • Understand site traffic and improve our content
  • Comply with legal obligations

We do not sell your personal information.

Service Providers and Third Parties

We share information only with providers that help us run the site and our business:

  • Website and form processing. Quote requests are transmitted to and stored by our website provider, Develanet, which delivers them to us.
  • Google reCAPTCHA. The contact form uses reCAPTCHA to block automated submissions. It collects hardware and software information and is subject to Google's Privacy Policy and Terms of Service.
  • Google Analytics. We may use Google Analytics to measure site traffic. It uses cookies and similar technologies to collect usage data. You can opt out with the Google Analytics opt-out browser add-on.
  • Google reviews and social media. Our site may display Google reviews and link to our social media pages. Those services have their own privacy practices.

We may also disclose information if required by law, to protect our rights or safety, or in connection with a sale or transfer of our business.

Cookies and Local Storage

Analytics and reCAPTCHA may set cookies or similar identifiers. Our site also stores non-personal display data (such as cached review listings) in your browser to load pages faster. You can block or delete cookies and site data in your browser settings; some features may not work as intended if you do.

Retention and Security

We keep quote requests and related correspondence for as long as needed to respond, bid and perform work, and to meet our business and legal record-keeping needs. We use reasonable safeguards to protect information, but no method of transmission or storage is completely secure, so we cannot guarantee absolute security.

Your Choices

You can ask us to access, correct or delete the personal information you have submitted, or to stop contacting you, by reaching out using the details below. We will respond as required by applicable law.

Children's Privacy

Our services are directed to businesses, contractors and public agencies. The site is not intended for children under 13, and we do not knowingly collect their personal information.

Changes to This Policy

We may update this policy from time to time. The effective date above shows when it was last revised, and the current version will always be posted on this page.

Contact Us

Questions or requests about this policy or your information:

Castello Brothers LLC
Dallas-Fort Worth, Texas
(469) 245-1215
Office@castellobrothersllc.com